Due to recent EU customs policy updates for low-value e-commerce imports, orders shipped to European Union countries may be subject to additional customs-related charges.
To keep the checkout cost simple and predictable, zenlesszonezero.toys currently collects a flat EU Customs Duty fee of USD $5.50 per order for orders shipped to the following
EU countries:
Austria, Belgium, Bulgaria, Cyprus, Czechia, Croatia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Romania, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Slovakia, Slovenia, Spain, and Sweden.
How the fee is charged
The EU Customs Duty fee is charged once per order at checkout.
If an order is shipped in multiple parcels due to product availability, production schedule, warehouse arrangement, or logistics requirements, the customer will still only be charged one flat USD $5.50 fee for the original order. We do not charge this fee separately for each split shipment.
Why this fee is added
The European Union has introduced new customs requirements for low-value imported e-commerce parcels. Depending on the customs declaration and logistics process, customs-related fees may be calculated based on declared product lines, product categories, or shipment details.
Instead of charging customers based on each individual product line or each separate parcel, zenlesszonezero.toys currently applies a simple flat fee of USD $5.50 per EU order.
Romania logistics tax update — November 4, 2026
According to the latest notice from our shipping provider, Romania has cancelled the separate RON 25 logistics tax on eligible e-commerce parcels arriving from outside the EU, effective November 1, 2026. Our shipping provider stopped pre-collecting this tax from November 4, 2026 at 10:00.
The same notice confirms that the EU customs charge of EUR 3 per Item and the parcel handling fee (UHF) of EUR 2 per Item continue under the provider’s current terms. These carrier charges are separate from the cancelled Romanian logistics tax.
We do not add a separate RON 25 logistics tax at checkout for orders shipped to Romania. Our store’s flat fee per EU order is set out above.
Important notes
This EU Customs Duty fee is separate from the shipping fee.
Customs policies, carrier rules, and import requirements may change from time to time. zenlesszonezero.toys reserves the right to update this fee, the applicable countries, and the related customs notice based on current logistics and customs requirements.
Last updated: November 4, 2026
This update may be a short-term, temporary adjustment, and may be subject to change or cancellation in the future.
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