Dear fans of Zenless Zone Zero, we are very sorry that due to the internal adjustment of the company's system, the website has been suspended for 1 week. Your order warehouse has been sending normally and has now resumed operation. We are very sorry for the inconvenience caused to you.
Due to COVID-19, the Countries are restricting cross-border travel due to the pandemic and have reduced air freight routes allowed into the US, EU, AUS and other regions.
Tracking numbers will be uploaded to your orders on-time and will show the proper data with zero delays however we may experience delivery delays due to the reduced air freight operations. Packages may take an additional 1-2 weeks to arrive in your destination countries due to the limited amount of air routes at this time.
—
All items offered onhttps://zenlesszonezero.toys/are made-to-order. This means that when you place your order, we print that item/s just for you, one at a time for the best quality!
We work with different artists and manufacturers worldwide. This is the reason for the delivery times below. Keep in mind that that is also the reason we are able to offer such amazing pricing on our products.
All shipments are sent from China warehouse. Orders will be shipped to the address you enter during checkout. Shipping country is selected at checkout. All prices, currencies, VAT, delivery times and delivery charges will be adjusted depending on the country you wish to ship your items to. We will dispatch approved orders as quickly as possible in the order received. When your package leaves the warehouse, you will receive a tracking link along with shipping confirmation.
Shipping Fee
Country
*
Standard Shipping ($fee)
United States
From $6.99
UK, France, Germany, Italy, Portugal, Spain,Australia , Greece, Hungary, Netherlands, Poland, Austria, Czech Republic, Estonia, Ireland, Latvia, Lithuania, Sweden, Japan, South Korea, Mexico, New Zealand, Belgium, Bulgaria, Slovakia…
From $8.99
Canada
From $12.99
Jordan, Kuwait, Lebanon, Oman, Qatar, Saudi Arabia, United Arab Emirates
From $9.99
Russia
From $9.99
Other
From $12.99
DO YOU SHIP WORLDWIDE?
We provide shippingWORLDWIDE!
WHAT ABOUT CUSTOMS?
We are not responsible for any customs fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get customs fees when they arrive at your country.
SHIPPING & HANDLING
Delivery Time = Processing time + Shipping time
We process orders on business days which are Monday through Friday, Eastern Standard Times, and exclude holidays observed by the Post Office: New Year’s Day, Presidents’ Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas.
Processing Time: 5 – 25 business days (in regular seasons) or more depends on holiday seasons.
SHIPPING TIME
Shipping time varies by location. These are our estimates:
LOCATION
*ESTIMATED SHIPPING TIME
United States,United Kingdom
1-2 Weeks
Canada, Europe
2-4 Weeks
Australia, New Zealand
2-4 Weeks
Mexico, Central America, South America
2-4 Weeks
DO YOU PROVIDE TRACKING INFORMATION?
Yes, you will receive an email once your order ships that contain your tracking information. If you haven’t received tracking info within 15 business days, please contact us.
MY TRACKING SAYS “NO INFORMATION AVAILABLE AT THE MOMENT”.
For some shipping companies, it takes 5-7 business days for the tracking information to update on the system. If your order was placed more than 10 business days ago and there is still no information on your tracking number, please contact us.
WILL MY ITEMS BE SENT IN ONE PACKAGE?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you’ve specified combined shipping.
WILL I BE CHARGED VAT TAXES?
Items shipping internationally from the US are shipped DDU (Delivered Duty Unpaid) and we do not collect VAT (Value Added Taxes).
Depending on the receiving country, your package may incur local customs or VAT charges. We recommend contacting your local customs office for more information regarding your country’s customs policies.
